![]() ![]() Sticking with outdated software isn’t usually the safest policy, but this mess shows it can pay to wait for any problems to emerge before jumping straight into a new version.ĬCleaner 5.44 still tries hard to stop you switching off Active Monitoring – click Yes to ignore it Q What did CCleaner have to say for itself?Īvast, which bought Piriform last year, spent the summer unleashing defensive drivel that ranged from empty cliches (“Your privacy is very important to us”) to patronising filibuster (“In order to answer that question”) via jargon about analytics, aggregation, anonymisation and “underlying mechanisms”. The one reassurance is that CCleaner’s free edition doesn’t update automatically, so you may be using an older version that does let you opt out. According to the General Data Protection Regulations (GDPR), which came into effect on 26 May, consent is not valid if: “There was no genuine free choice over whether to opt in you use pre-ticked opt-in boxes or other methods of default consent (or) people cannot easily withdraw consent” (read more on the ICO’s website: So by greying out its Privacy tick boxes, and then removing them completely, it appears CCleaner failed on at least three counts to meet required standards for consent. ![]() Why else would CCleaner be so reluctant to let you close it? “Somebody over at Piriform REALLY REALLY wants you to enable monitoring whether or not you like it” said one of many furious users on the Piriform Community Forum (…so pop-ups continued to appear, such as this message to “save 536 MB of disk space” Q Didn’t GDPR ban that kind of thing? Users speculated that Active Monitoring, which claims to look out for temporary files, was being used to track you. What’s more, CCleaner now continued running after you closed the program window (see screenshot below right), while its Active Monitoring process had become impossible to switch off.ĬCleaner 5.45 removed tick boxes for ads and data collection, but opted you in anyway… Linen came the infamous July release (5.45), which removed both Privacy tick boxes (see screenshot below), but continued to opt you into data-gathering and adverts. CCleaner’s June release (5.44) duly spammed users with pop-up adverts for a ‘Summer Sale’.ĬCleaner 5.43 displayed tick boxes for data- collection and ads that you couldn’t untick You couldn’t untick either box unless you paid to upgrade. The trouble began in May, when CCleaner 5.43 added two pre-ticked boxes: ‘Allow usage data to be shared with 3rd parties for analytics purposes’ and ‘Show offers for our other products’ (see screenshot below). Q What did CCleaner have to say for itself?. ![]()
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